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Swann Firmware and Software Updates, Get answers to common questions about updating firmware and software for your devices.Experience peace of mind with Swann’s extensive selection of security products and services. It’s security you can trust, and fee free. With the user-friendly Swann Security app, you have full access and control over your security system.

HomeSafe View for Mac

The latest HomeSafe View software is used for our new range of hybrid HD-over-Coax recorders.

Use the Wizard in the Help menu for a walkthrough of adding a recorder.

HomeSafe View for PC

Click here to download HomeSafe View for PC

The links below are for the User Manual in different languages:

The HomeSafe View for PC is used for our new range of hybrid HD-over-Coax recorders.

Use the Wizard in the Help menu for a walkthrough of adding a recorder; or visit this article: How to Access Your Recorder using HomeSafe View on PC and Mac

Swann Firmware and Software Updates

HomeSafe View para Windows

The new HomeSafe View software is used for our new range of HD-over-Coax hybrid recorders.

Use the Wizard in the Help menu for an explanation of how to add a recorder.

Note: The password requested when running the software the second and subsequent times is , unless you change it in the software. The first login screen is for the software, not the recorder. Therefore, this is not the username/password combination you use to access the recorder.

How do I know if my unit’s firmware has an update (Swann Security app models)

For Swann Security recorders*

To know what Software Version your unit has, you can check it via Swann Security app (if already paired to your account) or Main Menu.

Visit How to Update Your Recorder Firmware: A Step-by-Step Guide and enter your model number to see what’s the latest software version for your recorder.

For NVR/NVW Add-on cameras*

Each NVR/NVW camera has its own software version.

1.Go to Menu > Display> IP channel.

2.Take note of the Device Type (this is the camera’s model number) and Software Version.

Check each article if it covers the model number of your camera, then follow the instructions on how to update it.

For Swann Security Stand-alone cameras*

You will receive a prompt in the Swann Security app to update your camera’s software if it is not updated. Internet connection is required for the camera and your mobile device to check for firmware updates.

You can visit How to Update Your Stand-alone Camera Firmware: A Step-by-Step Guide for the instructions on how to update the camera.

How to Find Your Swann Recorder Firmware, P2P or UID, and MAC Address

The Product Model, Software/Firmware (FW) version, P2P or UID, and MAC address of your Swann recorder can be found in the Information tab of your recorder’s console menu. Login to your recorder and navigate to Setup > System > Information tab.

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How to Install Swann Security for Mac

Swann Security for Mac (specifically version 2.13.02) is confirmed to work with the latest macOS 15 “Sequoia”. However, it is not a simple installation. It may block or it may not allow the software to install at first.

Download the Installer

You can download the installer here and while at it, save the link for later as you will be using that after installation.

How to Update Your Recorder Firmware Using Swann Security for PC and Mac

This article will guide you on how to manually install the latest firmware of your  Recorder using the Swann Security software.

Before you proceed, check the following:

Once you can confirm that the record is outdated and you can access it in Swann Security on your PC or Mac, follow the instructions below:

1.Open Swann Security software and go to Device Management

2.Click the gear icon for that recorder

If there is no ‘gear’ icon, it means that the software wasn’t able to reach the recorder (Status is not green meaning online). Possible factors are:

• The recorder and/or computer is offline (no internet connection)

• The recorder and computer are not on the same network (only applies if you have added the recorder using its local IP address)

• The recorder’s password has changed. Update it by clicking the pencil icon and enter the new password, then save it.

3.Once in Settings, go to Advanced (side) > Upgrade (submenu) then click on Scan

4.Browse for the file, select it, then click Open

5.Click Start – Do NOT turn off the internet, PC, and recorder

6.A prompt at the bottom-left will appear once upgrade is complete – “Upgrade Completed”

7.The recorder will reboot and may take few minutes before it appears online again in the software.

8.Once online, check the firmware if it was applied.

My app shows there is an Update Available on the main screen, what does this mean?

Answer: We continue releasing new app versions and camera firmware to improve your experience.

The app will show an Update Available message on the main screen when a new camera firmware is available. We highly recommend updating your camera firmware to take advantage of the latest improvements. Please follow the instructions in the User Manual for how to update your camera’s firmware or visit this article: How to Update Your Stand-alone Camera Firmware: A Step-by-Step Guide

Software Package Error: What Does This Mean

Answer: The file you are using to update your recorder might be for a different model or a corrupted file.

Ensure that you download the firmware that matches your recorder in the How to Update Your Recorder Firmware: A Step-by-Step Guide.

If you are still getting this message, see the following checklist:

SwannView Link for Mac

NOTE: This guide is for the following recorders : NVW-1080H, NVW-480, NVW-490, DVR-1000 (16channel),1250, 1260, 1425, 1450, 1580, 2555, 2900, 3000, 3200, 3250, 3260, 3425, 3450, 4000, 4100, 4150, 4200, 4400, 4550, 4600, 4750, 5000, HDR6-8000, HDR6-8100, HDR4-8200, NVR-7072, 7082, 7085, 7285, 7300, 7400

A new beta version of SwannView Link for Mac has been released.

Download Link

Previous Version – v2.1.4.14:

Swannview Link for Windows

NOTE: This guide is for the following recorders : NVW-1080H, NVW-480, NVW-490, DVR-1000 (16channel),1250, 1260, 1425, 1450, 1580, 2555, 2900, 3000, 3200, 3250, 3260, 3425, 3450, 4000, 4100, 4150, 4200, 4400, 4550, 4600, 4750, 5000, HDR6-8000, HDR6-8100, HDR4-8200, NVR-7072, 7082, 7085, 7285, 7300, 7400

If you’re having trouble with the size, placement or look of this software, please check out this article (link)!

Download Current Version – v2.2.2.8

Previous Version – v2.1.2.43

NB: Less recent hardware may not export files correctly at this time. Please use a previous software version if exporting on the software does not work correctly.

Previous Version – v2.1.2.27

NB: DVRs found and added from the local network will require you to right-click on their entry in the login list and select Modify to enter the password for the recorder.

Previous Version – v2.1.2.26

Previous Version – v2.1.2.10

Previous Version – v2.0.2.35

SwannView Link for Mac

NOTE: This guide is for the following recorders : NVW-1080H, NVW-480, NVW-490, DVR-1000 (16channel),1250, 1260, 1425, 1450, 1580, 2555, 2900, 3000, 3200, 3250, 3260 , 3425,3450,4000,4100,4150,4200,4400,4550,4600,4750,5000,HDR6-8000,HDR6-8100,HDR4-8200,NVR-7072,7082,7085, 7285, 7300, 7400

A new beta version of SwannView Link for Mac has been released.

Download link

Previous version – v2.1.4.14:

Swannview Link para Windows

NOTE: This guide is for the following recorders : NVW-1080H, NVW-480, NVW-490, DVR-1000 (16channel),1250, 1260, 1425, 1450, 1580, 2555, 2900, 3000, 3200, 3250, 3260, 3425, 3450, 4000, 4100, 4150, 4200, 4400, 4550, 4600, 4750, 5000, HDR6-8000, HDR6-8100, HDR4-8200, NVR-7072, 7082, 7085, 7285, 7300, 7400

If you have problems with the size, position or display of this software, please check this article (link)!

Current version – v2.2.2.8

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Previous version – v2.1.2.43

NB: Older hardware may not export files correctly at this time. Please use an older software version if exporting in your software does not work correctly.

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Previous version – v2.1.2.27

NB: DVRs found and added from the local network will require you to right click on its entry in the login list and select Modify to enter the recorder password .

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Previous version – v2.1.2.26

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Previous version – v2.1.2.10

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Previous version – v2.0.2.35

SwannView Plus for Windows

NOTE: This guide is for the following recorders : DVR-1500, 1525, 1550, 1575, 4300, 4350, 4500, 4900, 8075, 8050, HDR-8050, HDR8-8200, NVR-7000, 7090, 7095, 7200, 7250, 8000

If you’re having trouble with the size, placement or look of this software, please check out this article (link)!

Link for software user guide

Download Current Version – v1.02.00.50

Latest release version: 22/05/2017

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When installing the software, you only need to select the Client module. The Client module is what you use to access the recorder and display images and footage. The other modules are optional and provided as-is (not supported).

SwannView Plus para Windows

NOTE: This guide is for the following recorders : DVR-1500, 1525, 1550, 1575, 4300, 4350, 4500, 4900, 8075, 8050, HDR-8050, HDR8-8200, NVR-7000, 7090, 7095, 7200, 7250, 8000

If you have problems installing this software, please check this article (link)!

Link for Software User Guide

Download Updated Version – v1.02.00.50

Last version released: 05/22/2017

New version released (05/22/2017):

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When installing the software, you only need to select the Client module . The Client module is what is used to access the recorder and display images and recordings. The other modules are optional and are provided “as is” (not supported).

How to Set Up Swann Security for PC and Mac

Setting up your Swann Security on Windows or Mac, to have computer access, can seem daunting, but with the right guidance, it’s a straightforward process. Whether you’re securing your home or monitoring your business, having a reliable security system is essential.

In this guide, we’ll walk you through each step of the installation process, ensuring that your system is up and running smoothly on both Windows and Mac. From downloading the software to configuring your recorder system, we’ve got you covered.

Minimum System Requirements:

Select and follow the steps below:

1. Download and Install

Download Swann Security from the links below based on your operating system (OS) and install as per usual.

2. Set a software password

Once installed, open the Swann Security program and follow the steps below:

1.Set a password – to protect you from anyone who wants to view your unit on your computer.

2.Set a security question – will be used when you forgot the password your set.

3.Login – just type in the password you’ve set earlier. Username is admin.

3. Add your Recorder

1.Click the Home icon (top-left) then choose Device Management

2.Click the plus (+) icon (top-right)

3.Click Add

4.4. Start monitoring your cameras

5.Once the device is added, it will show you all the online cameras that you have.

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7.NOTE: When viewing multiple cameras, the default is in substream which is a lower image quality to accommodate streaming multiple cameras.

8.If you want to see a higher image quality on your camera, we recommend setting your selected channel in full screen first, then right-click on the channel and select mainstream.

9.Depending on your network connection, you may be able to stream more than one channel in mainstream. Regardless, this only affects the streaming quality; not the recording.

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