How do I reset my Hikvision device to factory settings, In some cases, you’ll need to reset your Hikvision device to its inactive factory state. This could be if you’re passing the system on to somebody else; if you’ve forgotten your password; or simply if something has gone wrong during the configuration, meaning you need to start afresh.

There are a couple of ways of doing this, the method you’ll use depends on whether you have a password to log into the device.

Please see the simple steps for doing each below:
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Table of Contents

How do I reset my Hikvision device to factory settings.

Via the device’s backend in a web browser or iVMS-4200:

If you are able to log into your device’s configuration menu in iVMS-4200 or the web browser interface, then the easiest way to reset it is on the Upgrade & Maintenance page here. The steps below show you how to find this page in both interfaces.

Step 1:

iVMS-4200:

Open iVMS-4200 and find your device in the device list on the Maintenance and Management page by going to:

Maintenance and Management > Device Management > Device

Then, looking to the Operation column, open up the Basic settings menu by clicking on the small configuration cog icon for your device.

Go to step 2 below.

In a web browser:
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Browse for the device’s IP in the address bar, and then log in to the device using the username and password you gave when first setting it up.

Once logged in, click on the Configuration tab at the top of the page.

Step 2:

In both iVMS-4200 and a web browser:
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When on the device’s Configuration page, go to:

System > Maintenance > Upgrade & Maintenance

Click the Default option to reset the device back to its inactive factory state.

There are a couple of other useful options here:

Reboot – allows you to remotely force the device to power cycle.

Restore – will wipe any settings and information on the device, excluding the network settings. This is a less comprehensive reset than the Default option.

You will see a popup window asking you to confirm that you want to reset the device. Wait while it resets and reboots, the popup will disappear when this is done.

That’s it! If you want to check that the reset was successful, then open the SADP tool and check that it shows the Status of your device as Inactive.

Factory reset by using the device’s pushbutton:

On the majority of Hikvision’s newer camera models, there will be a pushbutton on the camera which will allow to carry out a hard reset without needing to log into it. This is most useful when you have forgotten your password, as it allows you to set a new password on the camera while avoiding much of the faff involved in doing this through the SADP tool.

Step 1:
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Find the pushbutton, which is usually found beside the microSD card slot, so you’ll need to remove the microSD card cover by using a Torx screwdriver. The button is normally grey and rectangular, like the one circled below:

Step 2:
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Now that you’ve located the reset button, you’ll need to follow the steps below carefully:

1.Disconnect the camera’s power supply.

2.Press the reset button and keep it held down.

3.Restore the power supply while continuing to hold down the button.

4.Keep the button pressed for a further 10 seconds.

5.Release the button and wait for the camera to reboot.

You should hear the camera’s IR cut filter click and the red IR LEDs illuminate briefly when the camera powers up again after resetting.

If the camera is connected to your local network, you can check that its status is showing as Inactive in the tool to check that the reset was successful.

How do I add a Hikvision device to my NVR?

There are a couple of methods for getting your IP camera connected and recording to your NVR:
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Plug and Play – This is the most popular and simplest method for smaller setups, as all you need to do is plug your camera straight into the PoE ports in a Hikvision NVR. The NVR will then do the rest of the work. Please note that for Plug and Play to work, the device will need to be inactive or activated with the same password as the NVR.

Remote connection via IP – If you can’t have a wired connection to the NVR, you can instead remotely add a camera on the same network as your NVR to it using the camera’s IP address. For this to work, you will need to make sure to do two things:

1. Replace the power supply that would normally come from the NVR’S PoE ports. Using a PoE switch or injector is usually the best way, as it means you can still add power to the device over the same ethernet cable used for everything else. If not, most will let you connect to a separate PSU.

2. You have connected the camera and NVR to the same LAN and that its network settings are correct for the LAN’s range.

The following steps will guide you through adding new devices using both of these methods. Part 1 covers doing this on the NVR’s local interface (GUI) and part 2 covers how to do this remotely using a web browser.
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Method 1 – Via the NVR’s GUI:

Step 1:

On the NVR 4.0 menu at the top of the screen, go to:

Camera → Hover over the desired channel → Click on ‘Edit’ (small icon in the bottom-left corner of channel thumbnail)

Step 2:

An edit window should appear, fill out the fields to add your camera as follows:

Option 1 – Using “Plug and Play”

Connect the camera to the corresponding PoE port number on the NVR (I.e. D1 corresponds to port 1). Then, just select “Plug-and-Play” from the “Adding Method” dropdown, and then click OK to add the camera to that channel – the camera feed should appear after a few seconds to confirm that it’s been picked up.

Note – If you haven’t activated and set a password on the device in SADP, then the IP address should automatically work. The password will be the Activation Password set on your NVR in the initial setup.

Option 2 – Adding manually via IP

Change the “Adding Method” to “Manual”, which will let you alter the other fields.

Now edit the other fields to point your NVR to the camera’s location on the network, like below:

Adding Method – Select “Manual”.

IP Camera Address – Enter your camera’s IP address here (as explained in the introduction, this will need to match the range of your LAN).

Protocol – Select the device’s manufacturer if it is on the list, or “ONVIF” if it is an ONVIF conformant product.

Management Port – “8000” by default will work fine, or whatever you’ve set the device’s Server Port to if it’s been changed.

Channel Port – This refers to the channel that you want to add the camera to, so leave this as the corresponding number for the channel that you would like to edit.

Transfer Protocol – Set this to “Auto”.

Username – The username you set up when activating the device, usually “admin”.

Password – The camera’s password, which you will have set when it was first activated.

Use Channel Default Password – If you have assigned the NVR and camera the same password during their activation, then you tick this box. This will use the NVR’s password to add the camera and will save you from entering it again in the future.

Enable IP Camera Time Sync – Tick this, as it means the camera will synchronise with the time set on the NVR.

Use Default Port – You can leave this unticked, as you have specified the management port already.

Verify Certificate – Leave this box unticked too.

Click OK to save your changes, the NVR should pick the camera up after a few seconds and show the feed on that channel’s thumbnail to confirm this.

Step 3:

To rename the camera, go to:

Camera → Display

Then, select the camera’s channel from the dropdown, and use the field below to set a new name.

Click “Apply” to save your changes.

Step 4:

You may want to rearrange the Live View screen to show the new camera on a particular tile. To do this, first, go to:

System → Live View → View

Then, select the output port for your connected display that you would like to show the camera on, click on the selected tile and then double-click on the new camera to add it to that tile.

You can select different layout options, or create a customised layout using the toolbar at the bottom of the page.

Click “Apply” to save the new layout.

To check the new layout, launch “Live View” using the NVR’s main menu, and then select that layout using the toolbar in the bottom right-hand corner.

Method 2 – In a web browser: