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How to format your USB flash drive on your recorder
How to upgrade the firmware of Lorex recorder To make sure you can transfer files to or from your recorder, it is essential that you first format your USB flash drive on the recorder before moving any file.
Step 1. Insert your USB flash drive into one of the USB ports on your recorder.
Step 2. On your recorder, go to Main Menu > Settings > System > Config Backup.
Step 3. At the top of the screen, select the USB flash drive (A) that you wish to format, then at the bottom of the screen, click Format (B) to open the popup window.
Step 4. In the popup window, select a format mode. In this procedure, I am selecting FAT32 as a format mode.
Step 5. Then, click OK to start the formatting.
Step 6. Once formatting is complete, click Yes to exit the popup window.
Congratulations! You have successfully formatted your USB flash drive. You are now ready to transfer files to or from your recorder.
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How to manually upgrade the firmware of your recorder
IMPORTANT: All Lorex firmware updates are free of charge.
There are two ways of upgrading the firmware of your recorder: USB Upgrade and Cloud Upgrade.
Part 1 – USB Upgrade
For this procedure, you need (1) the latest firmware for your recorder, (2) a formatted and empty USB flash drive, (3) access to a computer with internet connection, and (4) a valid email address.
Step 1. To upgrade your recorder to the latest firmware, call our Technical Support at 1-888-425-6739 and request for your recorder’s latest firmware. When calling, make sure you have your recorder’s the correct model number and a valid email address at hand. We will send the firmware download link via email. NOTE: The download link will expire in a specified period of time.
Step 2. Next, format your empty USB flash drive using your recorder. IMPORTANT: We highly recommend that you format your USB flash drive using your recorder. To format your USB flash drive using your recorder, please read the full instructions here.
Step 3. Once you have successfully formatted your USB flash drive, remove it and insert it into your computer’s USB port and download the firmware we sent via email.
Step 4. Verify that you have the correct firmware, then remove the USB flash drive from your computer, and insert it back into one of the USB ports on your recorder.
Step 5. On your recorder, go to Main Menu > Settings > System > Upgrade.
Step 6. In the Upgrade settings, click USB Upgrade.
Step 7. In the popup window, select the firmware that you have previously downloaded for your recorder.
NOTE: Make sure to select the file with .bin extension. See image below.
Step 8. Then, at the bottom of the screen, click Start to begin the upgrade.
WARNING: Please DO NOT turn off the power during the firmware upgrade. Wait until the unit reboots and display the new live view.
Congratulations! You have successfully updated the firmware of your recorder.
Part 2 – Cloud Upgrade
To upgrade your recorder’s firmware via Cloud Upgrade, it is necessary to connect the recorder to your network.
Step 1. Go to Main Menu > Settings > System > Upgrade.
Step 2. In the Upgrade settings, click Check for Updates.
Step 3. If there is an available update for your recorder, please proceed with upgrading your firmware. If not, you will get a message that you have the latest firmware.
IMPORTANT: To receive automatic updates, make sure the box is checked next to Automatically Check for Updates, then click OK.
How to check your Lorex devices for firmware updates
In this article, we will walk you through the process of checking your Lorex devices for available firmware updates. If there is an available update for your device, we highly encourage you to update the firmware on your device. To do this, you must have access to the internet. To manually update the firmware, please check our guide here.
IMPORTANT: If you are unable to verify the status of your device’s firmware, please call our Technical Support at 1-888-425-6739.
Recorder
To check if you have the latest firmware on your recorder, please follow these steps:
Step 1. Go to Main Menu > Settings > System > Upgrade.
Step 2. In the Upgrade settings, click Check for Updates.
Step 3. If there is an available update for your recorder, please proceed with upgrading your firmware. If not, you will get a message that you have the latest firmware.
IMPORTANT: To receive automatic updates, make sure the box is checked next to Automatically Check for Updates, then click OK.
Lorex Home App
To check if you have the latest firmare on your Lorex Home app, please follow these steps:
Step 1. Launch the Lorex Home app.
Step 2. Tap more or the three dots to go to Device Settings.
Step 3. Tap Firmware.
Step 4. If there is an available update, please proceed with upgrading your firmware. If there is no new firmware available, the Latest version will just be empty.
How to upgrade the firmware of Lorex Smart Home Security Center
There are two ways of upgrading the firmware of your Lorex Smart Home Security Center (LSHSC): manually or via cloud.
Manual Upgrade
For this procedure, you need (1) the latest firmware for your LSHSC, (2) a formatted and empty USB flash drive, (3) access to a computer, and (4) a valid email address.
Step 1. To upgrade your recorder to the latest firmware, call our Technical Support at 1-888-425-6739 and request for your LSHSC ‘s latest firmware. When calling, make sure you have your valid email address at hand. We will send the firmware download link via email. NOTE: The download link will expire in a specified period of time.
Step 2. Next, format your empty USB flash drive to FAT 32.
Step 3. Using a computer, download the correct firmware to your formatted USB flash drive. Don’t unzip the file.
Step 4. Verify that you have the correct firmware, then remove the USB flash drive from your computer and insert it at the back USB port on your LSHSC.
Step 5. Then watch out for pop up message on your LSHSC: “New firmware available.” Tap the Update button to the upgrade the firmware.
Step 6. Verify that the firmware has been successfully updated.
Congratulations! You have manually updated the firmware of your Lorex Smart Home Security Center.
Cloud Upgrade
For this procedure, your LSHSC must be connected to the internet during the upgrade.
Step 1. Go to Home Screen > Device Settings > Device Info.
Step 2. Under Device Info, tap Software Version.
Step 3. Tap Update.
Step 4. Verify that the firmware has been successfully updated.
Congratulations! You have successfully updated the firmware of your Lorex Smart Home Security Center.
How to manually upgrade the firmware of your recorder
NOTE: The instruction laid out in this article is applicable to the following recorders:
- LNK
- LHA
- LHB
- L222
You can upgrade the firmware of your recorder in two different ways:
- Automatically over a network, connected by an Ethernet cable (included). Click here for information on how to automatically upgrade firmware.
- Manually by downloading the firmware into your computer and uploading it using a USB flash drive onto your recorder.
IMPORTANT: It is recommended to use automatic upgrade unless directed by technical support to perform a manual upgrade. Technical support will provide you with a .bin file for manual firmware upgrade. Do not power off the DVR during a firmware upgrade.
Prerequisites:
- Ensure your DVR system is connected to a network using the included Ethernet cable.
- Save the .bin file in the root folder of a USB flash drive (not included), and connect the USB flash drive to a USB port on your DVR.
To manually upgrade the DVR firmware
For this procedure, you need (1) the latest firmware for your recorder, (2) a formatted and empty USB flash drive, (3) access to a computer with internet connection, and (4) a valid email address.
- To upgrade your recorder to the latest firmware, call our Technical Support at 1-888-425-6739 and request for your recorder’s latest firmware. When calling, make sure you have your recorder’s the correct model number and a valid email address at hand. We will send the firmware download link via email. NOTE: The download link will expire in a specified period of time.
- Next, format your empty USB flash drive using your recorder. IMPORTANT: We highly recommend that you format your USB flash drive using your recorder.
- Once you have successfully formatted your USB flash drive, remove it and insert it into your computer’s USB port and download the firmware we sent via email.
- Verify that you have the correct firmware, then remove the USB flash drive from your computer, and insert it back into one of the USB ports on your recorder.
- In the taskbar, click the Main Menu icon (
), and then click Advanced > Maintenance.
- In the Maintenance tab, click Firmware Upgrade.
- Select the .bin file, and then click OK.
- Click OK on the confirmation window.
- Allow 5-10 minutes for the system to upgrade. The DVR will automatically restart when the firmware upgrade is complete.
Lorex Desktop Software for Mac and PC
The Lorex desktop software allows you to access and monitor your security system on a PC or Mac. We have two desktop software: Lorex Cloud Client and Lorex Client 13.
Alternatively, you can also access and monitor your security system using your mobile device. To access your security system on your mobile device, please download the compatible app.
Lorex Cloud Client
The Lorex Cloud Client allows you to access your security system on your Mac or PC.
What are the compatible recorders?
DVR
- DV Series
- LHV Series
- D241, D242, D251, D441 Series
- D841, D861, D862, D871 Series
NVR
- NR Series
- LNR Series
- N841, N842, N843, N844 Series
- N861, N862, N863 Series
- N881, N882 Series
How to download the Lorex Cloud Client software?
For PC users, please download the Lorex Client here.
For Mac users, please download the Lorex Client here.
Lorex Client 13
The Lorex Client 13 allows you to access your security system on your Mac or PC.
What are the compatible recorders?
- LHA
- LHB
- LNK
- LHWF
- LHO Series
- Wire-Free
How to download the Lorex Client 13?
For PC users, please download the Lorex Client 13 here.
For Mac users, please download the Lorex Client 13 here.
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I am having trouble with the installation
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I am having trouble with the installation
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Can you write your contact number?
Can you write your contact number?
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Can you write your contact number?
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