Ens Security all models firmware update guide To find the latest firmware on your current device on our website Finding Firmware update guide on ENS Website.

Table of Contents

Finding Firmware update guide on ENS Website

Answer

To find the latest firmware on your current device on our website:

Input the model number in the search bar at the top of your screen. In this example, we will be using: ED9308H5NV-8P-3N
Out of the searched option select your device.
Click on Downloads, select Firmware. 4) Once you click on firmware, a google folder will appear displaying your latest firmware.

Titanium IPC Firmware Update

We have three ways to update FW on IP cameras: Directly through the camera’s GUI, through the upgrade tool, or by the NVR that is running the 1.4.6+ FW version.

Note: If you have a kernel update, perform the update using the tool.

Method 1: Login to camera:

Identify the camera on the network, login to the IP camera, we have to identify what FW version it is currently running on the IP camera by going to system -> basic information

Once we know the version and have the file on the PC we can browse the address and pick the File, run the update, and wait until the progress line finishes 100%. The camera will reboot after the update. When the update finishes successfully we can login to the IPC and check the camera’s new firmware version under System->Basic Information.

Method 2: Use IP Manager

Checkmark the camera(s) you wish to update. The cameras must use the same firmware to update together.

Use the drop down menu to select Software (Firmware) or Kernel. Press browse and select the firmware/kernel file.

Key in the appropriate credentials and press Update.

Method 3: Update IP Camera via NVR (1.4.6+ FW required)

On the NVR go to Function Panel-Edit Camera-identify the channel that we are going to update and select Upgrade. Once we know the version and have the file on the PC we can browse the address and pick the File, run the update, then wait until the progress line finish 100% camera will reboot after the update.

Select the file destination on the PC:

Firmware Updating a Recorder

Answer

Log into the system.

Once logged in, move the mouse to the top center area and click the “arrow-like” button for the main menu access.

After selecting the Menu, select the Maintenance tab.

On the Maintenance menu, select the Upgrade tab.

The Online Upgrade function will be supported with latest FW (V.4.1.61 or above). And the NVR needs to be registered on ENS Vision APP to prompt this function before using.

Upgrading from Titanium old firmware

Answer

Typically you do not need to step-upgrade Titanium recorders unless noted. (e.g. 1.2.x-1.3.x requires a special firmware)

However, 1.0.1, 1.0.2, and 1.0.3 will not accept the higher firmwares. To work around this please upgrade to 1.0.4, then update to 1.2.x.

Firmware Updating a Recorder

Answer

To access the web client, please use a Windows based PC and use Internet Explorer as the web browser.

Access the recorder’s web interface by typing in the IP address on the address bar of Internet Explorer. The path should look like the following: “http://xxx.xxx.xxx.xxx” (Note: If the HTTP port has been changed from default, you will need to add the port number after the ip address by inserting a colon “:” in between the address and port number).

Install all requested web plugins that are prompted by Internet Explorer. Once installed, you may need to refresh, or restart the web browser. You may install the plugin by selecting “Run”. In some instances, you may need to close the web browser to complete the installation. After installation completes, please re-open Internet Explorer.

Depending on the firmware of the recorder, there may be an updated plugin available. If so, you will see the following prompt. Follow the previous instructions to update the plugin.

Once logged into the system, select the Configuration tab.

In the Configuration Menu, select the Maintenance option.

In the Maintenance page, there will be an upgrade area. Browse for, and select the upgrade file and press upgrade.

How to Update Firmware on Recorder

Answer

To access the web client, please use a Windows based PC and use Internet Explorer as the web browser.

After logging in, select the “Setup” option.

After selecting Setup, select Maintenance

After selecting Maintenance, select the Maintenance sub-menu.

On the Maintenance page, there are two options to do a firmware upgrade: If the system is online, the easiest way to upgrade would be via the cloud option. If the system is not online, please receive the firmware from a technician and upload the file to the NVR via PC and upgrade accordingly.

How to Firmware Update the Recorder

Answer

Log into the system by entering the username and password.

After logging in, right click on the screen and select “Menu”

On the MAINTAIN page, select Manager, and then select Update.

On the Update page, there are two ways to update firmware. The File update is for offline updates, where the file was provided by an ENS tech and added to a flash drive. The Manual Check is for when the system is connected to the internet, it will be able to check the cloud server for any available updates.

Older NVR Firmware Setup

Firmware Version NVR-B5301.29.52.210512
Build Date 05-12-2021

Camera setup

Click on System

Click on Photo Server

Enter NVR IP address (make sure the IP addresses are on the same subnet)

PORT MUST BE (5073)

Leave Default settings

Assign ID number using 20 digits. digits 11-13 must be 119. (XXXXXXXXXX119XXXXXXX)

Enter the username and password of the NVR

Once the Photo Server settings & NVR settings have been correctly setup. Photo Server 1 status will turn green.

NVR Setup

Click on Platform

Click on Video & Image Database

Make sure Video & Image Database server is disabled

Click on the Video & Image Database Local Config

Leave default local ID settings. Change the local port to 5073

Click on Video Checkpoint

Click on Add

Select Channel Number

Input the Device ID of the Camera

Input any number characters recommend (100 and 90)

Input any Six digits recommend (111111)

Select any option listed recommend (international and Security Checkpoint)

Enter the amount of Lanes the camera is covering

Once Configured correctly status under checkpoint will be online.

How to Update Firmware on Recorder

Log into the system by entering the username and password. Default credentials are admin for the username and 123456 for the password.

After logging in, move the mouse to the lower left hand corner of the screen and select the home icon. You may receive the login screen after selecting the menu option, but will be taken to the main menu page once logged in. On the main menu, select Maintain.

On the initial Upgrade page, you will be able to locally upgrade the firmware if the file is on hand with a USB drive. If those resources are unavailable, please click the Upgrade by Cloud tab.

On the Upgrade by Cloud page, you will be able to check and see if there are any updates that are available through the internet. After checking and confirming that there is an update, select the Upgrade button after it becomes available. Please note that the cloud function will only work if the NVR is connected to the internet.

How to Firmware Update the Recorder

Answer

***Note: You must use Internet Explorer to view the system via web interface***

To access the web client, please use a Windows based PC and use Internet Explorer as the web browser.

Install all requested web plugins that are prompted by Internet Explorer. Once installed, you may need to refresh, or restart the web browser. You may install the plugin by selecting “Run”.