Akuvox Firmware All Devices v1

May 1, 2024 by CCTV Firmware

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Akuvox Firmware All Devices v1, The Akuvox Company is a global leading provider of smart intercom and smart home products and solutions. The company is committed to unleashing the power of technologies to improve people’s lives with better communication, greater security, and more convenience.

Our products and solutions have been deployed and used daily in more than 100 countries and regions, meeting customer needs in various vertical markets that range from residential to commercial, from healthcare to public safety.

Table of Contents

Confirm Device Hardware Version

Some of Akuvox’s devices have more than one hardware version. Therefore, when upgrading devices, you need to confirm the device hardware version.

Devices that have two hardware versions include:

• E12

• E16

• X915

• C313

Devices that have three hardware versions include:

• R20 Series

• R27

• E21

Take R20K for example in this part.

Label

The hardware version can be checked on the device’s back label.

“V2.0” on the back label represents hardware version 2 and “V3.0” represents hardware version 3.

Exception

• R20A V3.0 represents hardware version 2.

• R20A V5.0 represents hardware version 3.

Akuvox Firmware All Devices v1

Product Information

Device hardware can also be checked on the device web interface.

1.Log into the device web interface. The default username and password are admin.

2.Navigate to Status > Basic > Product Information interface.

Screenshot 2023-08-29 16395611.png

• Hardware Version:

20.X is hardware version 1.
220.X is hardware version 2.
320.X is hardware version 3.

Identify Device Firmware Version

When upgrading devices, you need to confirm that the firmware version complies with the device model.

Take the R29 version for example:
We can divide the firmware version number into four parts: A, B, C, and D.

A

A represents different models.

Note

When upgrading devices, the firmware version must match the device hardware version. Some devices have two or three hardware versions.

Please read Confirm Device Hardware Version to check how to identify the hardware version.

• Door Phone:

Model	R29	X915	R20	R20V3	R20V5	X912	S539	E12	E16V2	E16
Version Number	29	915	20	220	320	912	539	12	216	116

.

Model	R27	R28	E18	E21V2	E20	X916	E11	S532
Version Number	27	28	18	221	120	916	111	532

• Indoor Monitor:

Model

C313

C313V2

.

C319

S567

S565

S563

S562

IT88

X933

IT83

C315

Version Number

113

213

119

567

565

563

562

88

933

83

115

• Access Control:

Model	A01/A02	A03	A05	A08	A092/A094
Version number	101	103	105	108	92

B

B represents different OEMs.

• 30 means that the version with the Akuvox logo supports cloud, SDMC, and discovery mode at the same time.

• 31 means that the version without any logo supports cloud, SDMC, and discovery mode at the same time.

• The other value is to distinguish custom-made devices.

C

C represents different branches. If the number is 10 and above, the device is in the firmware version with high security mode. It is designed to enhance security. It employs encryption across various facets, including the communication process, door-opening commands, password storage methods, and more.

D

The higher the value is, the newer the version is when devices have the same model, OEM, and branch.

Acquire the Latest Firmware

You can get the latest firmware through the following channels.

• Akuvox Knowledge Base

• Technical support email

• Technical support website

• Akuvox Community

Obtain via Knowledge Base

Step 1

Visit the website: https://knowledge.akuvox.com/v1/en

Step 2

Click on Firmware & Tool to go to the specific category of firmware.

Step 3

Click on the desired category to display all the latest firmware. Here, we take Door Phone for instance.

Step 4

1.Click on the desired device firmware and go to the Google Drive interface.

2.Click to open the menu bar and download the firmware .zip or .rom file.

Note

• .zip is for the Android system, and .rom for the Linux system.

Other Channels

If you need a customized or third-party compatible firmware version, you can contact the Akuvox Tech Team through the following channels.

• Technical support email: support@akuvox.com

• Technical support website: https://ticket.akuvox.com/support/home

• Akuvox community: http://community.akuvox.com/

Upgrade Devices

Akuvox devices can be updated on the Akuvox Cloud platform or the device web interface. The updated firmware fixed some bugs and provides new features. Follow the steps to update devices.

Upgrade on Akuvox Cloud Platform

If the device is connected to Akuvox Cloud, update devices directly on the Cloud platform.

Upgrade on Device Web Interface

Take door phone R29 for example.

1. Log into the device web interface. The default username and password are admin.

2. Navigate to Upgrade > Basic. Click on Select File to import the firmware from the local driver and then Upgrade.

Note

• To obtain the latest firmware, please refer to Acquire the Latest Firmware.

3. When upgrading, do not close or refresh the upgrading window.

4. After the upgrade, check whether the device version is updated on Upgrade > Basic interface.

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Door Phone

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S539 Firmware

S539 Firmware (Click to download) Version: 539.30.10.6 Release Date: Oct 09, 2023

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Updated on : 09 Oct 2023

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X915 Firmware

X915 V1.0 Firmware (Click to download) Version: 915.30.10.14 Release Date: Oct 9, 2023 X915 V2.0 Firmware (Click to download) Version: 2915.30.10.9 Release Date: Oct 9, 2023

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Updated on : 09 Oct 2023

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X916 Firmware

X916 Firmware (Click to download) Version: 916.30.10.7 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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X912 Firmware

X912 Firmware (Click to download) Version: 912.30.1.140 Release Date: April 4, 2024

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Updated on : 03 Apr 2024

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R29 Firmware

R29 Firmware (Click to download) Version: 29.30.10.125 Release date : Apr 7, 2024

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Updated on : 07 Apr 2024

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R28 Firmware

R28 Firmware (Click to download) Version: 28.30.10.7 Release Date: November 21, 2023

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Updated on : 25 Jan 2024

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R27 Firmware

R27 Firmware (Click to download) Version: 227.30.10.5 Release Date: Oct 10, 2023

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Updated on : 10 Oct 2023

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R26 Firmware

R26 Firmware V2.0 Version: 226.30.2.109 Release Date: 09.24.2021

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Updated on : 18 Sep 2023

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R20A Firmware

R20A V3.0 Firmware (Click to download) Version: 220.30.3.7 Release Date: May 18, 2022 R20A V5.0 Firmware (Click to download) Version: 320.30.10.9 Release Date: October 10, 2023

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Updated on : 18 Apr 2024

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R20A-2 Firmware

R20A-2 V3.0 Firmware (Click to download) Version: 220.30.3.7 Release Date: May 18, 2022 R20A-2 V5.0 Firmware (Click to download) Version: 320.30.10.9 Release Date: October 10, 2023 R20A-2 Firmware [for Kit] (Click to downloa…

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Updated on : 18 Apr 2024

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R20K Firmware

R20K V2.0 Firmware (Click to download) Version: 220.30.3.7 Release Date: May 18, 2022 R20K V3.0 Firmware (Click to download) Version: 320.30.10.9 Release Date: October 10, 2023

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Updated on : 18 Apr 2024

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R20K-2 Firmware

R20K-2 V2.0 Firmware (Click to download) Version: 220.30.3.7 Release Date: May 18, 2022 R20K-2 V3.0 Firmware (Click to download) Version: 320.30.4.138 Release Date: February 21, 2024

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Updated on : 21 Feb 2024

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R20B Firmware

R20B V1.0 Firmware (Click to download) Version: 220.30.3.7 Release Date: May 18, 2022 R20B V2.0 Firmware (Click to download) Version: 320.30.10.9 Release Date: October 10, 2023

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Updated on : 18 Apr 2024

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E18 Firmware

E18 Firmware (Click to download) Version: 18.30.10.72 Release Date : January 19, 2024

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Updated on : 19 Jan 2024

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E16 Firmware

E16 V1.0 Firmware (Click to download) Version: 116.30.10.44 Release Date: January 19, 2024 E16 V2.0 (Click to download) Version: 216.30.10.24 Release Date: Oct 17, 2023

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Updated on : 19 Jan 2024

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E12 Firmware

E12 V1.0 Firmware (Click to download) Version: 12.30.2.102 Release Date: Aug 25, 2022 E12 V2.0 Firmware (Click to download) Version: 312.30.10.9 Release Date: Oct 10, 2023 E12 Firmware [for Kit] (Click to download) Versio…

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Updated on : 31 Oct 2023

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E21 Firmware

E21 Firmware V1.0 (Click to download) Version: 21.31.5.11 Release Date: 06.05.2019 E21 Firmware V2.0 (Click to download) Version: 221.30.1.106 Release Date: 05.21.2020 E21 Firmware V3.0 (Click to download) Version: 321.3…

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Updated on : 28 Mar 2024

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E20 Firmware

E20 Firmware (Click to download) Version: 120.1.1.30 Release Date: March 15, 2024

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Updated on : 15 Mar 2024

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E11 Firmware

E11 Firmware (Click to download) Firmware Version : 111.30.10.12 Release Date : Oct 17, 2023

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Updated on : 17 Oct 2023

Indoor Monitor

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S567 Firmware

S567 Firmware (Click to download) Version: 567.30.12.3 Release Date: April 19, 2024

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Updated on : 19 Apr 2024

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S563 Firmware

S563 Firmware (Click to download) Version: 563.30.12.104 Release Date: April 19, 2024

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Updated on : 19 Apr 2024

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IT88 Firmware

IT88 Firmware (Click to download) Version: 88.30.10.9 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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IT83 Firmware

IT83 Firmware (Click to download) Version: 83.30.10.4 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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IT82 Firmware

IT82 Firmware (Click to download) Version: 82.30.10.4 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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X933 Firmware

X933 Firmware (Click to download) Version: 933.30.10.6 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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C319 Firmware

C319 Firmware (Click to download) Version: 119.30.10.19 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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C313 Firmware

C313 V1.0 Firmware (Click to download) Version: 113.30.10.28 Release Date: Oct 13, 2023 C313 V2.0 Firmware (Click to download) Version: 213.30.10.100 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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C313-2 Firmware

C313-2 Firmware (Click to download) Version: 212.30.10.12 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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C315 Firmware

C315 Firmware (Click to download) Version: 115.30.10.6 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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C317 Firmware

C317 Firmware (Click to download) Version: 117.30.10.4 Release Date: Oct 13, 2023

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Updated on : 13 Oct 2023

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C312 Firmware

C312 Firmware (Click to download) Version: 112.30.2.4 Release Date: 12.03.2019

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Updated on : 05 Sep 2023

Access Control

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A094 Firmware

A094 Firmware (Click to download) Version: 92.30.10.4 Release Date: March 26, 2024

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Updated on : 26 Mar 2024

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A092 Firmware

A092 Firmware (Click to download) Version: 92.30.10.4 Release Date: April 22, 2024

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Updated on : 22 Apr 2024

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A05 Firmware

A05 Firmware (Click to download) Version: 105.30.10.13 Release Date: January 19, 2024

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Updated on : 19 Jan 2024

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A01 Firmware

A01 Firmware (Click to download) Version: 101.30.10.49 Release Date: April 22, 2024

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Updated on : 22 Apr 2024

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A02 Firmware

A02 Firmware (Click to download) Version: 101.30.10.49 Release Date: April 22, 2024

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Updated on : 22 Apr 2024

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A03 Firmware

A03 Firmware (Click to download) Version: 103.30.10.18 Release Date: January 19, 2024

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Updated on : 19 Jan 2024

Android Video Phone

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R49 Firmware

R49 Cloud Firmware (Click to download) Version: 49.30.10.6 Release Date: April 19, 2024 R49 Normal Firmware Version: 49.0.5.8

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Updated on : 19 Apr 2024

HyPanel

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HyPanel Firmware

Firmware (Click to download) Version: 51.1.31.30 Release Date: March 26, 2024

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Updated on : 26 Mar 2024

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HyPanel Pro Firmware

Firmware (Click to download) Version: 71.1.31.37 Release Date: Marc 26, 2024

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Updated on : 26 Mar 2024

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HyPanel Lux Firmware

Firmware (Click to download) Version: 61.1.23.23 Release Date: December 11, 2023

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Updated on : 11 Dec 2023

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HyPanel Plus Firmware

HyPanel Plus Firmware (Click to download) Version: 52.1.23.42 Release Date: December 29, 2023

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Updated on : 29 Dec 2023

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HyPanel Lite Firmware

Firmware (Click to download) Version: 41.1.31.13 Release Date: March 8, 2024

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Updated on : 08 Mar 2024

SmartPanel

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SmartPanel Firmware

Firmware (Click to upgrade) Version: 933.30.207.138 Release Date: March 24, 2023

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Updated on : 14 Apr 2023

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SmartPanel Pro Firmware

Firmware (Click to download) Version: 119.30.207.110 Release Date: March 31, 2023

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Updated on : 04 Apr 2023

Tool & Software

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Akuvox IP scanner

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Updated on : 08 May 2023

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ACMS

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Updated on : 04 Mar 2024

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SDMC

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Updated on : 30 Jun 2023

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Akuvox Sight

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Updated on : 27 Apr 2023

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My MobileKey

Click to download Android: IOS:

.

Updated on : 13 Sep 2023

Cloud

.

SmartPlus App

Click to download: Android: IOS:

.

Updated on : 12 Sep 2023

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BelaHome App

Click to download: Android: IOS:

.

Updated on : 12 Sep 2023

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